Frequently Asked Questions

What do professional organizers do?

Professional organizers help you declutter and organize your space in a way that works for you. Whether you're looking to tidy up, downsize, or navigate a life transition, we assist with sorting through your belongings, creating systems, and making your space more functional and stress-free.

What do I need to prepare before our session?

Simply set aside time for our session—no need to tidy up beforehand! We’ll work with your space exactly as it is to create practical, lasting systems that fit your lifestyle. If there are sentimental items you'd prefer we don’t handle, just set them aside. We’ll take care of the rest!

Do I need to be present during the organizing sessions?

While it’s not required, we recommend being present at the start of the session, especially if we’re primarily decluttering. This helps us align with your vision for the space and ensures we know what stays and what goes. If you're just having us organize or pack, you're welcome to stay or leave—whichever you prefer! We’ll keep you updated on our progress either way.

What happens to the items we declutter or no longer need?

We include one carload of recycling and donation drop-off after each session. While we prioritize smaller, local charities whenever possible, we may need to drop off at the most suitable location nearby. If you'd prefer to sell items, we’re happy to provide guidance, but the decision is always yours. Rest assured, everything will be handled ethically and sustainably.

How long will the organizing session take?

The length of each session depends on the size of the space and the complexity of the project. Our sessions are typically scheduled for 6 hours, but we can adjust based on your needs. We’ll give you a more specific estimate when we discuss your project.

Do I need to purchase organizing products in advance?

No need to buy anything ahead of time! During our session, we’ll assess your space and start by making the most of what you already have. If new storage solutions are needed, we’ll recommend items that fit your style and budget. Whether it’s bins, baskets, or other organizational tools, we’re happy to source them for you or suggest options—but purchasing new products is never a requirement.

Can you help me with packing for a move?

Absolutely! We offer packing and unpacking services as part of our organizing process. Whether you’re moving to a new home or just packing items for storage, we can help streamline the process, declutter, and ensure everything is packed efficiently and safely.

What is your cancellation policy?

We understand that plans change! We ask for at least 48 hours' notice for any cancellations or rescheduling. If you cancel within 48 hours, a cancellation fee may apply, which helps us accommodate other clients.

How much does a session cost?

Our rates vary depending on the service package you choose. We offer packages based on the scope of your project, from smaller spaces to full-home organization. Contact us for a personalized quote based on your needs!